Thanks for shopping at Dunginc.com. If you are not entirely satisfied with your purchase, we’re here to help.
Please email us in the first instance with regards to any returns using the email address: firstname.lastname@example.org.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If there is a fault with the item you have received, Dung Inc. will pay for delivering the item back to us. If you have simply changed your mind, you will be responsible for paying for your own delivery costs for returning your item. Delivery costs are non-refundable. If you receive a refund, the cost of return delivery will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us.